TRAINING „JOB RELATIONS MANAGEMENT (TWI JR)“

date Oct. 7th and 8th
place

Online

organize

Organizer
Lean LT

Apie

MANAGEMENT OF JOB RELATIONS: PRACTICAL AND SYSTEMIC LEADERSHIP SKILL 

TWI JR – Training Within Industry Job Relations

In this workshop, the framework and the reason for the success of TWI in general and more specifically in Job Instruction and Job Relation will be explained. In more detail you will experience in practice how to apply the Job Relations Method by using simulated situations and by practicing on own cases.

Job Relation helps leaders to have good relationships with people they lead and to solve and prevent people problems. It helps leaders to follow a thinking pattern, to make and think of better decisions.

The workshop will contain:

  • How TWI is helping companies to achieve better results by developing leaders
  • Demonstrates  the 4 steps of solving people problems
  • 4 foundations for Good Relations of TWI JR
  • Explores the way to implement TWI within a company, explains pitfalls and keys to success
  • Practices the 4 steps of Job Relation problem solving based on examples and own cases, so that you are able to start using the 4 steps of problem-solving for your own needs.
  • Practical cases and results of companies in how they applied TWI

Course Learning Objectives
At the end of the course, you should be able to:
-explain how TWI can support the CI process;
-Reasons why companies do implement TWI and possible results
-practicing the 4 steps of Job Relation Problem Solving as a starter
-Understand the need of your organization in relationship with TWI and has an idea to start creating the first steps for defining a development plan for your organization.

Training’s language – English.

Pranešėjas

PATRICK GRAUPP

PATRICK GRAUPP

Vice President & Senior Master Trainer, TWI Institute

Patrick began his training career at the SANYO Electric Corporate Training Center in Japan after graduating with Highest Honors from Drexel University in 1980. There he learned to deliver TWI from his mentor Kazuhiko Shibuya. Mr. Shibuya was trained by Kenji Ogawa who was trained by the four TWI Inc. trainers sent from the US to help Japan rebuild industry in 1951. Patrick earned an MBA from Boston University while heading Sanyo’s global training effort. He was later promoted to the head of Human Resources for SANYO North America Corp. in San Diego, CA where he settled.

Patrick partnered with Bob Wrona in 2001 to conduct TWI pilot projects in Syracuse, NY that became the foundation for the TWI Institute which has since trained a rapidly expanding global network of over 800 certified trainers who are now delivering TWI training in the manufacturing, health care, construction, energy, and service industries in the US and around the globe. These efforts were outlined in their book The TWI Workbook: Essential Skills for Supervisors, a Shingo Research and Professional Publication Prize Recipient for 2007. Patrick is also the author of Implementing TWI: Creating and Managing a Skills-Based Culture which was published by Productivity Press in 2010, Getting to Standard Work in Health Care: Using TWI to Create a Foundation for Quality Care published by CRC Press in 2012 and Building a Global Learning Organization: Using TWI to Succeed with Strategic Workforce Expansion in the LEGO group published by CRC Press in 2014.

Programa

time Oct. 7th, 7.30-8.00

Logging to the training’s platform

time 8.00-9.30

The importance of human relations and their effect on business results 

The key to success is still people
A person without followers is not a leader
Skill in developing strong relations and building trust with people
Problem prevention and getting into people problems early
The importance of JR 4-step method and foundations

time 9.30-9.45

Coffee break

time 9.45-11.15

Job Relations model:
People must be treated as individuals
Foundations for good Job Relation:

  • Let each employee know how he/she is doing
  • Give credit when due
  • Tell people in advance about changes that will affect them
  • Make best use of each person’s ability

4-step method for handling people problems (the Joe Smith Problem):

1. Get the facts
2. Weigh & Decide
3. Take action
4. Check results

time 11.15-11.30

Time for questions

time Oct. 8th 7.30-8.00

Logging to the training’s platform

time 8.00-9.30

Practice Job Relations problem solving and Foundations for Good Relations:
Group practice using sample problem (the Tina Problem)
Reflection on 4 steps of problems solving

Using the Foundations as preventative medicine

How problems come up and getting into problems early when they are easily solved

time 9.30-9.45

Coffee break

time 9.45-11.15

Results and case studies from other companies
How TWI strengthens people engagement

The 5 needs of good supervisors and how they work together to get superior results

How to roll out JR (pitfalls and keys to success)

time 11.15-11.30

Time for questions

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